Products
Appointment Confirmation Calls – Customize calls with client name, appointment time, and you may include the option to transfer the call to your office for rescheduling needs. Seamlessly integrate name and appointment time from your list into the call for a professional sounding, continuous message.
Surveys – Obtain customer feedback, with appointment follow up calls. Survey unlimited questions with easy to read reports.
Postcard-Mailings Follow Up – Increase appointment response with automated follow up calls to postcard direct mail efforts.
New Product or Service Announcements – Can be quickly sent to your customers, generating response and interest in any new services.
Features
Easy to Set Up Recordings – Follow our sample script to record your messages via a toll free number. It works much like recording a voice mail message. Once your message is recorded, we can reuse it until you wish to change it.
Call Lists – We support all major file types. Simply export your appointment reminder list from your practice management software program and email the list to order@smartvoiceinc.com. We do the rest. Turnaround time is immediate.
Call Transmission – Calls are tried 3 times if busy. With SmartVoice’s ability to process huge call volume, any size order will be completed shortly.
Reports – Detail reports are sent via email as a CSV file when the calls have been completed. CSV files are easily opened in Excel. Reports include phone number, contact or client name, date and time, and status of the call.
Removal Lists – SmartVoice can store in the system your unique do-not-call list.
Call Sample –
Appointment Reminder Appointment Reminder Wav File